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Can you get good help? Adams Dental

I’m always hearing people in business say they have a hard time finding good employees. Apparently, dedicated, productive, proactive team members are hard to find. I hear complaints about employees wanting to leave early, not wanting to go beyond their job description, not bringing ideas to the workplace and solely thinking about how to advance their own careers without supporting the business as a whole. I am lucky to say that I don’t have that problem. In fact, the Madison Chamber of Commerce reintroduced the Extra Mile Award, a special award given to a Madison employee who exemplifies extraordinary service. I’m so proud to report that my office manager, Andrea Ceresa, received the award, along with two other chamber members from Tons of Toys and Downtown Salon. The award was presented at the Chamber’s year end party at Hamilton Park and was expertly organized by Karen Meyer, Executive Director of the Chamber. As Karen read some of the nominations that were received for Andrea, I secretly smiled, because I felt that she was getting public recognition for what I have known for years. She is a team member (not just an employee), who goes out of her way to support the practice and its patients. She is the face and voice of Adams Dental who welcomes patients to the practice and then continues to serve their needs. Nominations from patients included comments like:  “She goes the extra mile by saying your name.”  “What makes Andrea remarkable is her always upbeat and energetic demeanor and the way she puts a patient at ease and makes them feel as though they are not just important and special, but among friends.”  “She is patient and kind – makes you want to get to the dentist!”  “She and her staff run one of the finest organizations. Her sense of service is unmatched and her joy is infectious. I was startled last week when I had left a message on the answering machine late Friday and received a return call on Saturday morning. The office manager is a pivotal position in any organization. He or she sets the tone and the expectations for the entire office and business. I have seen none better than Andrea Ceresa.”  “Andrea was my first point of contact in the office. She was both friendly and especially knowledgeable regarding all aspects of my insurance. Over the years my admiration for her has increased as well as my appreciation of her humor. Her professionalism and genuine concern for the patients in Dr. Adams’ office is unparalleled.”  “She knows every single patient's name and remembers everything about them. When she sees patients out in public, which is quite often, she always stops and speaks with them as if they were friends and not a customer.”  “She has a genuine heart and sincerely cares for her patients and staff” I sometimes wonder how I’m so lucky to have such excellent staff and I think it boils down to the old adage: “Hire for attitude, train for skill”. Certainly, for every position, there are skills that are necessary, but before looking to see if someone can use Excel, why not explore what makes them tick. I like to find out about the person’s personal vision for themselves and see what their overall attitude is. I can teach anyone to answer the phone, but I can’t teach everyone to do it with warmth and passion. If you’re looking for an employee, I suggest looking beyond their education and their past work experience; instead, look for a person who can support your vision with the same energy, passion and commitment that you have. If you look for the right things, you may end up with someone like Andrea, who, as a patient remarked to me recently “makes you look good!" For more information about Adams Dental, visit our website at

Sedation Dentistry. “What’s up with that”? Samuel Romano, DMD

As one of the very few dentists licensed to administer IV sedation in NJ (other than Oral Surgeons there are less than 100 IV sedation permits in NJ) I get a lot of patients calling the office for the service. They come from throughout northern and central NJ looking for something that almost all don’t and can’t offer. Do you need to be Sedated? There is a lot of talk these days about Sedation Dentistry. It has become a life changing experience for many. Millions of people avoid going to the dentist each year because of fear, anxiety, negative childhood experience, gag reflex to name just a few. Many people have asked me to talk about the topic. Sedation dentistry is the fastest growing alternative to traditional dental treatment. When your body gets into the anxious mode it releases hormones and chemicals that can leave your muscles tight and tired. While sedated, your body is relaxed and all those corrosive chemicals are absent. You wake up feeling refreshed and relaxed. You can get more dentistry done in one visit rather than multiple visits making it convenient and less stressful. IV Sedation, may be a more appropriate alternative for people who are nervous or apprehensive about dental procedures or who require complicated or lengthy treatments. This sedation will allow you to be relaxed throughout the entire procedure. You will remain conscious (unlike general anesthesia) but you will be in a complete state of relaxation. Your vital signs are constantly monitored. When you awake you will feel refreshed and have little memory of the procedure. For more information about Dr. Sam Romano please visit my website

Symposium on bone and soft tissue grafting Samuel Romano, DMD

Dr. Sam Romano and Dr. Mike Pikos I Just got back from a symposium on bone and soft tissue grafting by Dr’s. Pikos, and Salama. They are world famous for their work in the area. One of the additional speakers was Dr. Eduardo Anitua from Spain. His presentation was amazing. His pioneering research will change how we do things in regard to growing bone in areas that are currently deficient. The good news is the future is now. I’m really excited to be bringing some of his techniques into the office in the next couple of months.

"Give Kids A Smile" Day Samuel Romano, DMD

Our “Give Kids A Smile” Day was a huge success! I could not have done it without all the wonderful support from my staff. Thank you Lorraine, Kay, Terry, Jackie, Desiree, and Jacqui. I am so proud of all of you and I congratulate all of you for your excellent support and service. As a result we were able to see a large number of children. I am so proud to have you all on my team. You are the best!! I would also like to thank the many Madison supporters that donated goods and services to help make this day great! Staples, The Bagel Château, Stop and Shop, and CJ’s Deli. A special thanks to Simon Mandal for entertaining our waiting room children with his wonderful magic and balloon creations. I also want to thank Wal-Mart of Cedar Knolls, Colgate, Henry Shein for donating dental supplies and Sehrish Iqbal for helping us in hygiene. Special thanks to Mayor Mary-Anna Holden for coming out to our office and supporting our community for this wonderful cause. Dr. Sam Romano 120 Park Ave Madison NJ 07940

Sedation Dentistry Samuel Romano, DMD

Dr. Romano is one of only 100 dentists in the over 7000 Dentists in New Jersey licensed to administer conscious (IV) sedation, Dr. Romano is specially trained to treat anxious, fearful patients. To learn more visit him at

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